Privacy policy
Last Updated: June 8, 2026
BANDX™ operates this store and website, including all related information, content, features, tools, products, and services ("Services"), to provide you with a personalized shopping experience. BANDX™ is powered by Shopify, which enables us to deliver our Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services, or when you communicate with us in any other way. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy and that you understand and agree to the collection, use, and sharing of your information as described herein.
Personal Information We Collect or Process
When we refer to "personal information," we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or in a way that cannot reasonably be connected to a specific individual. Depending on how you interact with our Services, where you reside, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact information — such as your name, address, billing address, shipping address, phone number, and email address.
- Financial information — such as credit card, debit card, and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related details.
- Account information — such as your username, password, security questions, preferences, and settings.
- Transaction information — such as products added to your cart or wish list, items purchased, returned, exchanged, or canceled, and your transaction history.
- Communications with us — such as information shared when submitting a customer support request or contacting us through any channel.
- Device information — such as information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information — such as how and when you interact with or navigate our Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you — for example, when you create an account, visit or use our Services, contact us, or otherwise provide us with your personal information.
- Automatically through our Services — for example, through your device and through the use of cookies and similar technologies when you use our products or services or visit our websites.
- From our service providers — for example, when we engage service providers to supply certain technologies or when they collect or process personal information on our behalf.
- From our business partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
- Providing, Personalizing, and Improving Our Services. We use your personal information to fulfill our agreement with you, process payments, ship orders, remember your preferences and interests, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to leave reviews, and create a personalized shopping experience including product recommendations based on your purchases.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or mail, and to display online advertisements for products or services based on your previous purchases, cart activity, and other activity on our Services.
- Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, and take action against potentially fraudulent, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of our Services.
- Communicating With You. We use your personal information to provide customer support, respond promptly to inquiries, deliver effective service, and maintain our business relationship with you.
- Legal Compliance. We use your personal information to comply with applicable laws, respond to valid legal processes including requests from law enforcement or government agencies, participate in legal discovery proceedings, manage ongoing or potential litigation or other legal disputes, and investigate or enforce possible violations of our terms or policies.
How We Share Your Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. These circumstances include:
- Sharing with Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, shipping, and fulfillment.
- Sharing with our business and marketing partners to provide you with marketing services and advertising, including using Shopify to power personalized ads across different vendors and websites based on your online activity.
- Sharing with third parties when directed, requested, or with your explicit consent — for example, for product delivery, or when you use social media widgets or login integrations.
- Sharing with our affiliates or other entities within our corporate group.
- Sharing in connection with business transactions such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms or policies, or to protect our Services, rights, or the rights of our users or others.
Our Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information related to your access and use of our Services in order to provide and improve them. Information you provide through our Services will be transferred to and shared with Shopify and third parties outside your country of residence. We also use certain advanced Shopify features that leverage data from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business. For more information on how Shopify uses your personal information and the rights available to you, please visit the Shopify Consumer Privacy Policy. Depending on where you reside, you may also exercise certain rights related to your personal information through the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties. If you follow links to sites that are not affiliated with or under our control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you share in public or semi-public areas, including on third-party social media platforms, may be viewable by other users of our Services and/or users of those third-party platforms and may be used by us or third parties without restriction. The inclusion of any link on our Services does not imply our endorsement of the linked platform or its owners or operators, unless expressly stated otherwise on our Services.
Children's Data
Our Services are not designed for use by children, and we do not knowingly collect personal information from minors under the legal age of majority in your jurisdiction. If you believe your child has provided us with personal information, please contact us using the information below to request deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" personal information of individuals under the age of 16 as defined by applicable law.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you transmit to us may also not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, including whether we need it to maintain your account, provide our Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights and Choices
Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may only apply in certain circumstances. We may decline your request where permitted by law.
- Right to Access/Know. You may have the right to request access to the personal information we hold about you.
- Right to Deletion. You may have the right to request that we delete the personal information we hold about you.
- Right to Correction. You may have the right to request correction of inaccurate personal information we hold about you.
- Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, subject to certain conditions and exceptions.
- Managing Communication Preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option included in those emails. If you opt out, we may still send you non-promotional emails related to your account or orders.
You may exercise these rights by contacting us through the points indicated in our Services or using the contact information below. For more information on how Shopify uses your personal information and other rights you may have, please visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising your rights. To the extent permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf, provided that agent demonstrates authority to act on your behalf and your identity is verified directly with us. We will respond to your request within a reasonable timeframe in accordance with applicable law.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the information below. Depending on where you reside, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority by contacting us at the information provided below.
International Transfers
Please be aware that we may transfer, store, and process your personal information outside of the country in which you reside.
If we transfer your personal information outside of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, unless the data is being transferred to a country that has been deemed to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide any notices required by applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: